The foundations for Resolution Design were born after Becky & Richard Jaggs moved from London to Wiltshire with their young family. Richard was working for a US software company and Becky was an established graphic designer. In 2007 they decided to found a design agency to help dynamic businesses launch and grow… a friendly, ethical agency delivering great work.
Since then Resolution has thrived and partnered with many businesses in the UK and overseas, delivering overt, measurable marketing success, along with gaining extensive experience in a range of sectors including Leisure & Hospitality, Professional Services, Design & Technology, and Food & Drink.
At Resolution, we love the challenge of helping businesses to grow. We always take the time to understand where you are in your development and have created a unique “Accelerator” process that delivers brand & marketing success. We’re nice folks with great skills and have a transparent fee structure. We offer a complete outsourced marketing solution as well as the option to work with us on one-off projects.
Like to join the team? We have roles available! See our careers page.
Discovery
Clarify your offering, target audiences, USPs, value proposition and sales messaging.
Brand
Create your corporate identity and the essential assets you need to get your brand off to a great start.
Website
Create a bespoke designed, high-quality website that includes everything you need to attract and engage your clients.
Marketing
Plan, create, deliver, analyse and fine-tune your ongoing digital marketing for maximum results.
Discovery
Clarify your offering, target audiences, USPs, value proposition and sales messaging.
Brand
Create your corporate identity and the essential assets you need to get your brand off to a great start.
Website
Create a bespoke designed, high-quality website that includes everything you need to attract and engage your clients.
Marketing
Plan, create, deliver, analyse and fine-tune your ongoing digital marketing for maximum results.
Operations Director
Rowena Dymond
Rowena joined us in June 2021. With over a decade of management experience in the Design & Marketing industry, Rowena has helped many clients from numerous sectors. In this key role, Rowena ensures that all client and project needs are delivered to the gold standard from start to finish, managing operational delivery as well as having involvement in finance, sales & marketing.
Bramble
Goodfellas
New York
Asian Fusion
Yoga
Operations Director
Rowena Dymond
Digital Designer
Dani Wilkinson
Dani joined in September 2023 as Digital Designer and has a passion for digital design and a keen eye for detail. With nearly a decade of experience Dani has worked on a variety of challenging and inspiring creative projects including websites, social media graphics, app design, campaign and print media.
Gin & tonic
A Knights Tale
Italy
Thai
Badminton & swimming
Digital Designer
Dani Wilkinson
Technical Director
Matt Groom
Matt joined the team in 2008 to support the expansion of our digital work. He was promoted to Technical Director in 2013 and is responsible for the technical elements of our online services, our IT and leads the development of web applications and business systems.
Fresh Coffee
Spooks, Waking the Dead, Luther & Baptiste
Tokoriki in Fiji
Family roast dinner
Rugby & Cricket
Technical Director
Matt Groom
Web Developer
Joel Johnson
Joel joined the Technical team in March 2020. A graduate from the University of Portsmouth with a BSc (Hons) in Web Technologies, Joel is an SEO and PPC expert, Google Ads Certified for Search, Shopping & Display and is our lead front end Web Developer for WordPress sites.
Piña colada
House MD
Seychelles
Pizza
Football
Web Developer
Joel Johnson
Communications Manager
Emma Hart
Emma joined the team as Communications Manager in early 2023. With over 15 years working in PR and Marketing across multiple sectors, Emma can lead and support in developing and driving your brand’s communications strategy. Proficient in targeting local and national media to generate newsworthy content, nurturing relationships, and managing a robust press office system.
G&T
Stranger Things
Marbella
Thai
Tennis & swimming
Communications Manager
Emma Hart
Account Executive
Becca Merrick
Becca joined us in January 2024. An experienced Account Executive with a background in both sales and marketing Becca manages and coordinates marketing activities with clients, reporting and proactively looking for opportunities to improve results and assist in business growth.
Rose and lemonade
Kath and Kim
City Break
Sushi
Running and weight lifting
Account Executive
Becca Merrick
Web Developer
Mariah Roberts
Mariah joined the team in February 2024 having been a Website Designer with an Agency in Lancashire. Looking now to expand her web development skills, Mariah is predominantly involved in the build of new WordPress sites and other associated technical work.
Tokyo Iced Tea
Pride and Prejudice (2005), Studio Ghibli
The Shire
Italian
Badminton
Web Developer
Mariah Roberts
Creative Director
Rebecca Jaggs
Co-founder and owner, Becky’s been working as a graphic designer since 1990. We’ve all heard creatives talk about having ‘the eye’ – that unique knack to make things look, well, just right. Becky has it in spades, and it’s backed up by years of experience. Becky specialises in logo design, brand development, graphic and digital design.
Mojito
The Marvellous Mrs Maisel
Skiing
Fruit scones
Walking
Creative Director
Rebecca Jaggs
MD
Richard Jaggs
Co-founder and owner with over 25 years of experience in high-level sales & marketing, Richard’s commercial insight and extensive skills have helped many businesses thrive. Responsible for the overall running of the agency, he also leads new business and strategic marketing consultancy.
Beer
The GodFather
Mountains
Yasai Katsu Curry
Tennis
MD
Richard Jaggs
Resolution Design Experience
High quality work
For us, it’s all about making your business look good and adding real value. Quality is part of our DNA. We deliver high-quality work at fair prices and we want you to love our service.
Clear values
We believe that all businesses have a responsibility to ensure that their actions influence society in a positive way. We believe strongly in the benefits of a vibrant, sustainable local business economy and regularly give our time and support to help local initiatives.
Environmentally aware
Minimising our impact on climate change by reducing our carbon footprint is important to us. 100% of our electricity comes from renewable sources, our heating is 100% renewable, we encourage walking and cycling and recycle all we can.
Nice Folks
You’ll find us honest, straight-talking, positive and polite… our vision is to be one of the good guys, working responsibly and fairly with our clients at all times.
More creative
A brief visit to our creative studio in Devizes will give you a great sense for what we’re about. We’re a creative marketing agency, we value the creative aspect of our work, working hard to produce stand-out, highly effective websites and marketing
Knowledgeable
We were established in 2007, a few years ago, and we have an enormous amount of technical, strategic and creative experience in the team. That’s really valuable knowledge you can tap into.
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